E-mail us to get an answer from our customer service representative on your product or service.
Phone: (514) 956-1525
Fax: (514) 956-1831
Our technical support team responds quickly to emergencies to help reduce potential downtime.
In the event that your machine is down, and immediate technical assistance becomes necessary, we will arrange for one of our technicians to arrive as soon as possible.
With our network of field service technicians covering the United States and Canada, we always have an experienced serviceman located near you.
Please Contact Us and a representative will provide you with scheduling options.
Phoenix Stretch Wrappers On-Line Replacement Parts
Phoenix maintains a large and ready inventory of spare parts for the full line of Phoenix stretch wrapper products.
Browse our on-line Phoenix stretch wrapper replacement part, or simply contact us and we'll make sure that it gets shipped out to you as soon as possible.
Register with Phoenix to be able to have replacement part pricing and to order your replacement part on-line!
Log in and browse the break out drawings and data that help you select the right parts.
For online replacement part, pricing and ordering capability customers are required to create an account.
Existing Customer can login using the Customer Login Button.
You can search your Replacement Part by Part Number or Part Description. Register Today to get access to our comprehensive Part List with detailed pictures of Assembly and picture of the single parts. Price are quoted in US or Canadian Currency depending of your preferences.
At Phoenix, our service group, provides an unparalleled approach to customer service. With the most focused service group in the industry, and the qualified personnel to back it up, Phoenix provides experience, knowledge and solutions for all of your stretch packaging requirements, providing you with Preventive Maintenance, Emergency Service, On-site Service and Remote Modem Service.
In addition Phoenix offers stretch wrapper Retrofits and upgrades that are a very cost effective way of improving pallet unitizing and increasing production, while reducing stretch film costs.
CONTROL PANEL
Control panel with Nema 12 enclosure, Micrologix PLC, and Allen Bradley Operator Interface (HMI). Learn more...
FILM CARRIAGE
A solid design concept both mechanically and electrically for a durable, dependable powered pre-stretch film carriage with added operator safety in mind. Learn more...
RING LIFT DRIVE
2 HP motor with VFD, Ring frame lift with dual #60 ANSI roller chain, steel runways with oversized wheels, all steel contruction for ring and lift frame.
ALLEN BRADLEY VFD
Allen Bradley Power Flex Series variable Frequency Drive controls all motors on the machine to ensure maximum performance. Learn more...
TRAVELING FILM CLAMP
The PRRA key feature is that the film clamp and film tail treatment travels vertically with the film carriage. This design feature enables the machine to literally start and finish a wrap cycle anywhere on the pallet. Learn more...